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The primary objective of RALU Logistika is to respect contracted quality standards, the scope of logistics services and legal obligations.

By continually monitoring our customers’ satisfaction the company improves the quality of services by relying on modern technology and our employees’ high motivation.

Our employees and their expertise are the foundation on which we base our future business success, and for this purpose we have provided continuous training through all levels in the organization.

We attain our business goals by developing sales activities and entering new markets, while our permanent improvement of the quality management system and the HACCP puts RALU Logistika at the very top of the integrated cold chain logistics service segment.

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As an upgrade to the existing systems, we implemented the standard in 2013 IFS Logistic in the scope of transportation, distribution and storage of food products. IFS Logistic has been implemented in RALU Logistics Management as well as in all external warehouses where food products are handled.

The Management Board of RALU Logistika assures respect for quality through:

business in compliance with all statutory requirements
assuring resources to implement quality and food safety policies
regular assessments to coordinate compliance with set targets
ongoing improvements of the quality management and safety system

Thus, we ensure the continuity of providing top quality service to our clients, recognizing their requirements and taking care of food safety.

The management of RALU Logistika has ensured that this policy is available to everyone, so that everyone becomes familiar with it and understands it, both in the entire organization and towards other interested parties.